At Agama, we believe that internal framework of Financial Institutions just as important as skill building of the employee. With the globalisation of trade and commerce, meeting customer expectations is a real challenge that’s rarely dealt with. When it comes to business growth we take things very seriously. Our versatile experts always vouch for a cost effective and target based quick delivery to the customers.
Our Core Strength
Handholding and Implementation of Strategy and Business Process
Strategy
Business Plan
Org Structure
Human Resourse
Governance Risk And Compliance
Audit
Credit
Customer Service
Central Ops
Process Automation
Learning and Development
System Evaluation & Testing
Business Analysis & Consulting
Content Curation & Development
CONSULTING DELIVERY SO FAR...
Strategy
Business Plan
Budget Planning
Resource Planning
Business & Organisational Restructuring
Governance Risk & Compliance
Governance Framework
Risk Framework
Framework Back testing
Risk & Control Self-Assessment
Compliance Culture
Human Resources
Job Descriptions & Competency Mapping
Performance Management Processes
Assessment and Development Centre
Business Analysis
Business Requirement Document
Requirement Gathering
Impact Analysis Document
UAT Sign-off
Policies, MOI & Processes
Policy Formulation
Manual of Instructions
SOPs
Circulars
Instructions
Customer Experience
Customer Journey Mapping
SLA & TAT
Service Quality
Net Promoter Score
Mystery Shopping
Central Back-Office
Design & Set-up Back Office
Process Workflow
Operations Control
Payments & Reconciliation
Business Process
Business Structure
Geography Mapping
Process Workflow
MIS and Tracking
Campaign and Incentive
IT Implementation
Transition & Migration
CBS Implementation
System Integration
Quality Testing
Asset Business Process
Credit Assessment
Collection System and Process
Asset Process Workflow