Agama Educon bridges the gap between academics and industry needs with an ITSM eLearning program that prepares final year BCA and BSc Computer Science students for professional roles.
ITSM e-Learning Program
Bridging Academia and Industry Excellence
Our Course Commitment
We offer a 50-hour program that blends practical learning with industry-focused education, helping students gain skills valued by employers.

What Sets Us Apart:
Industry-driven curriculum by professionals
Flexible, self-paced access anytime
Hands-on assignments and case studies
Final project demonstrating readiness
Ongoing expert mentorship
Mastering ITSM: From Fundamentals to Certification
The curriculum introduces IT service management concepts, ranging from basic definitions to advanced implementation. Students learn about processes such as incident management, problem management, change management, and service level management. The program concludes with ITIL 4 certification preparation and a portfolio project.
Our ITSM program is created by experienced professionals who apply current industry practices and ITIL knowledge, ensuring each module aligns with modern trends in technology organizations.
After completing the program, students can use ITIL methods at work, design service management solutions, and pursue advanced certifications. Graduates also perform better in technical interviews and have improved job placement prospects.
Why Choose Us?
Subject Matter Experts
Learn from professionals with research experience from the world’s top universities.
One-on-One Feedback
Personalized guidance to ensure clear understanding and progress.
Customised Courses
Tailored content regularly updated to reflect the latest advancements in the field.
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